Wi-Fi connection

Internet Wi-Fi is available throughout the property for free. You can also connect in all rooms.


The reception is open from 8:00 AM to 8:00 PM. For any reservation inquiries, we are available at +420 737 780 080 or email from 8:00 AM to 8:00 PM.

Arrivals/ Departures

Check-in from 2:00 PM to 7:00 PM.
Check-out by 10:00 AM.


Staying with a pet can be arranged for an additional 400 CZK per night.


Breakfast is included in the stay price. Dinner (half-board) can be ordered. More information can be found in the “Restaurant” section.

Baby crib

We are happy to provide a baby crib for 200 CZK per stay.

Ski and bike storage

In the winter, every guest can use the ski storage room with a ski boot dryer for free. In the summer season, a bike storage room is available for all cyclists.


Pension Relax is located near the Velká Úpa area, 50 meters from the Portášky lift. More information about the Velká Úpa ski area can be found here. Other areas are included in the “Winter Activities” section.

Additional services